Friday, April 27, 2012

7 Clever Email Campaigns That Get Customers Buying Again

If you have a great product, customers will probably want to buy from you again. But that doesn't mean they'll always remember to. People are busy; no matter how much they love you, sometimes it's just hard to keep in touch, you know? Which is why email remarketing campaigns are great ideas for those who have purchased (or almost purchased) from you in the past!

What's an email remarketing campaign, you ask? Pretty much what it sounds like ... you send an email marketing campaign to a lead or customer in your database that encourages them to purchase from you again. And ecommerce businesses that don't leverage remarketing campaigns are missing a huge revenue opportunity -- according to Practical eCommerce, only 5% of new customers that make a purchase with a company return to the site, and only 3% make a second purchase. Them's not good odds.

But they can get better when you leverage email remarketing campaigns. Practical eCommerce also found that customers who have recently made a purchase on your site are more than twice as likely to return to your site and complete a purchase when they receive remarketing emails. Now those are numbers I can get behind.

So to get you started with email remarketing, we've gathered some creative ideas for you to consider for your own email remarketing campaigns, all from real brands that are excelling with their own programs. Take a look, and get some inspiration so you can generate more revenue out of a contact database that already loves you!

1) Abandoned Shopping Cart

We'll start with the most common email campaign used to recall customers to your website -- the abandoned shopping cart email. Take a look at how HubSpot customer Shar Music gets in touch with customers who have almost completed a purchase on their website, but abandon their shopping cart at the last minute.

 



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